CyraCom’s Interpreter App makes it easy to connect with our qualified interpreters for hundreds of languages. Let’s review how to use the CyraCom app to access our remote phone and video interpreters.
About the CyraCom App
The CyraCom Interpreter App launched in 2014, giving our clients another method for reaching our remote interpreters. Downloading the app is free, and there are no license or device limitations—meaning you can have as many of your staff download it to their mobile devices or tablet devices as needed.
How to use the interpreter app
How to download the CyraCom Interpreter App
The CyraCom Interpretation App is available free for download on the App Store and Google Play.
How to connect with an interpreter using the CyraCom app
Once you’ve logged into the CyraCom app, you can access all of our interpretation options in one place by selecting a language. From there, you can select the type of interpretation you need:
Video Interpretation: video and audio
Phone Interpretation: audio-only
Voice Interpretation (Phone Callback): An interpreter will call you at a phone number you provide
Availability & Scheduling: See when video interpreters are taking calls or reserve an interpreter for a specific appointment
Telehealth Connect: Add a video interpreter to a video conference in progress. CyraCom Connect works with 15 teleconference platforms, including Zoom, Epic, Microsoft Teams, and Vidyo
CyraCom Interpreter App
- Open App
-
Sign in with email and password
[Tip: Implement SSO or Click “Remember me” button] -
Select the language you need
[Tip: Save favorites to top bar] -
Enter your account information
[Tip: Preset info in the settings menu] - Choose service
- Connect!
Features of the CyraCom app
- CyraCom interpreters available through the app are highly qualified to help you communicate with your customers or patients.
- After initial setup, the app saves all necessary login and account information so staff can access an interpreter even faster.
- If your organization uses CyraCom’s single sign-on (SSO) authentication, your team can securely log into the interpreter app using their existing credentials.
- Organizations can set up a Mobile Device Management (MDM) to remotely push updates to your staff’s apps.
- If you need help, you can contact CyraCom’s Client Services team directly through the app 24/7/365.
Want access to CyraCom’s remote interpreters?
Contact our team today to set up a free language services consultation.
