Choosing quality: Questions for choosing a language services provider
Choosing a language services provider for your hospital or healthcare organization is a…
ICYMI: 6 ASL myths busted by an ASL expert
In 2016, CyraCom hosted a webinar entitled Tips for Working with the Deaf…
Section 1557 three years later | Is your organization compliant?
It's been three years since Health and Human Services' final order on…
Improving CMS Hospital Star Ratings by reducing readmission rates
CMS Overall Hospital Star Ratings are available online and reviewable by potential…
ICYMI: A history of Deaf education and ASL in the US
Deaf History Month runs from March 13th through April 15th, commemorating the…
Which country offers the best customer service?
In 2015, Jeff Toister author of The Service Culture Handbook, President of…
5 characteristics of a qualified professional interpreter
With Section 1557 of the Affordable Care Act expanding Title VI's language…
Lessons from a lawsuit | Making VRI work for Deaf patients
Medical providers continue to struggle with meeting the needs of patients who…
Treating Deaf and Hard of Hearing patients: Dos and Don’ts
Individuals who are deaf and hard of hearing face a unique set…
Four tips for eye care providers treating non-English speaking patients
If you provide eye care to Medicare or Medicaid patients or accept…