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"CyraCom's Interpreter Skills Development course provided our staff with enhanced
communication skills that will help our organization provide quality care for the
many Limited English Proficient patients we serve. Participants gained a deeper
understanding and appreciation for the integral role they play in the healthcare
process."
Wendy Edelson, RN, MA, Director of Human Resources
Meridian Health - Meridian, NJ
Interpreter Skills Development Training Course
CyraCom's results-driven Interpreter Skills Development training course provides
participants with opportunities to learn and develop effective interpretation techniques.
Upon completing this course, successful participants will apply the ethics, standards
and protocols of medical interpretation and apply techniques to facilitate effective
interaction between Limited English Proficient (LEP) patients and healthcare professionals.
This course covers the following fundamentals of medical interpretation:
- Ethics, standards and protocols
- Session management techniques
- Modes of interpretation
- Cultural responsiveness
- Code of Ethics for the medical interpreter
- How to identify and avoid common medical interpretation errors
- Professional development resources for medical interpreters
- Techniques on building medical vocabulary
- Short-term memory and note taking skills
Our expert training staff utilizes a variety of active learning techniques to ensure
the participants' effective assimilation and application of the knowledge and skills
covered. Training techniques include guided class discussions, recorded listening
scenarios, role playing exercises, small group presentations and review quizzes.
All activities are designed to reinforce learning and stimulate critical thinking
concerning medical interpretation.
This three-day course content, presentation of information and exercises are delivered
in English. All participants must be bilingual (English and any other language).
It is preferable that participants are working interpreters (employed or contracted)
and have a working knowledge of healthcare. Participants receive detailed printed
information including the course outline, learning aids and role plays. Upon completion
of the course, each participant receives a certificate of completion.
Looking for ways to improve your organization's internal interpreter training
program? Email info@cyracom.com or call 800-713-4950
extension 1776 for more information.
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