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The CyraCom Interpreter Skills Assessment provides an evaluation of a candidate's
ability to interpret clinical encounters. CyraCom evaluates the candidate's knowledge
of medical vocabulary and the ability to convert messages from one language to another
accurately and completely. Assessments are available by telephone in more than 20
languages.
Candidates are assessed for the following competencies:
- Delivery of accurate and complete medical interpretation
- Use of medical interpretation protocols and best practices
- Language proficiency in English and the other language
- Ability to interpret medical vocabulary
Assessments are currently available by telephone in the following languages:
- Albanian
- Arabic
- Armenian
- Bosnian
- Brazilian Portuguese
- Cantonese
- Cape Verde Creole
- Croatian
- Farsi
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- French
- Greek
- Haitian Creole
- Hmong
- Italian
- Japanese
- Khmer
- Korean
- Mandarin
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- Polish
- Portuguese
- Russian
- Serbian
- Spanish
- Tagalog
- Thai
- Vietnamese
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Flexible Scheduling
CyraCom provides flexible scheduling to ensure all candidates have an opportunity
to participate. The CyraCom Assessment and Training team schedules candidates individually
for the assessments which last between 20 and 40 minutes.
Individualized Reporting
Upon completion of the assessment, an individualized report is generated for each candidate.
The report includes a numerical score for each portion of the assessment
as well as a rating reflecting the candidate's ability to perform medical interpretation:
needs improvement, meets expectation, or exceeds expectation. This powerful tool
helps identify each candidate's strengths and areas that need improvement.
For organizations that are assessing multiple candidates, CyraCom provides a Summary
Report which details each candidate's performance and includes a summary of the
performance of all candidates. This detailed reporting is critical for making staffing
decisions and provides written documentation that demonstrates your staff's competencies
and your organization's adherence to effective communication standards as required
by organizations such as the Joint Commission.
Request an assessment now or
email info@cyracom.com for more information.
"We've been using CyraCom to qualify potential interpreter candidates. These assessments
thoroughly evaluate each candidate's fluency, knowledge of medical terminology in
English and the target language, and ability to apply their interpreter skills in
simulated healthcare dialogues. CyraCom makes our decisions much easier and with
more confidence in hiring quality staff."
Gaby Flores, Director of Interpretation Services
Truman Medical Center - Kansas City, MO
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