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CyraCom provides a portfolio of medical interpreter assessment and training services to meet your interpreter development
needs. Our services are designed for medical interpreters, hospital staff interpreters, dual-role bilingual employees or
other bilingual healthcare professionals interested in broadening their knowledge and improving their medical interpretation
skills.
Our assessment and training team includes language and healthcare experts with extensive backgrounds in interpretation,
adult education, healthcare policy and clinical disciplines. CyraCom adheres to the highest industry standards established
by organizations such as the National Council on Interpreting in Health Care (NCIHC), California Healthcare Interpreting
Association (CHIA) and the International Medical Interpreter Association (IMIA).
Our services assist healthcare organizations to:
- Set a standard of excellence for medical interpreters
- Strengthen language access programs by ensuring interpreter competencies
- Improve patient care, quality and clinical outcomes
- Comply with regulatory guidelines and applicable legislation by providing documentation of staff's competencies to interpret
Language Proficiency Assessments
Determine the language proficiency of bilingual and multilingual personnel. This convenient and cost-effective assessment
of a candidate’s language skills provides a baseline measurement of competency.
Interpreter Skills Assessments
Evaluates a candidate's ability to interpret healthcare encounters. CyraCom evaluates the candidate's medical vocabulary
knowledge and ability to convert a message from one language to another accurately and completely. Assessments are available
in more than twenty languages.
Interpreter Skills Development Training Course
Ensures that participants employ effective interpretation techniques. The course content includes interpreter ethics, standards
of practice and medical interpretation protocols. Cultural aspects of interpretation are interwoven throughout the course.
All interactive learning techniques are designed to reinforce learning and stimulate critical thinking concerning medical
interpretation.
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