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For CyraCom’s ASL Video Remote Interpretation service to work effectively, the following
requirements must be met:
Video conferencing unit
All Polycom® video conferencing equipment is compatible with CyraCom’s video interpreting
solution. CyraCom currently does not support units from other manufacturers. CyraCom
also offers a custom-built video conferencing unit specifically designed for ASL
Video Remote interpretation.
Bandwidth
For every call, an internet connection with a minimum bandwidth of 512 kbps is required.
On shared networks, Quality of Service or other network prioritization is necessary
to ensure acceptable video quality.
Firewall
CyraCom’s solution is based on H.323 communication. To allow video conferencing
traffic to pass in and out of your local network, you must allow the H.323 protocol
suite for outbound communications.
Mobility
Identify areas where a video conferencing unit will be used and ensure that network
ports are configured for internet access.
Testing
You can test your system to see if can connect to CyraCom’s network, either through
Polycom® video conferencing equipment or by downloading the trial version of Polycom’s®
PVX software to your PC and connecting from there. You can obtain the number to
dial from your equipment or PVX software by contacting us.
Want more information or a live demo? Contact us.
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