American Sign Language Video Remote Interpretation (ASL-VRI) technology dramatically
changes a medical center’s ability to service Deaf and Hard of Hearing patients.
ASL-VRI is compliant with the American Disabilities Act (ADA) and Section 504 of
the Rehabilitation Act.
Benefits
Many advantages are derived from adding VRI to your available services:
Improving Patient Care
The primary benefit of VRI technology lies in its ability to improve your organization’s
ability to extend care to Deaf patients who communicate using ASL. ASL users will
enjoy the following with VRI:
- Reduced patient wait times for ASL interpreter service – seconds or minutes, rather
than hours
- Greater privacy than with a local, on-site interpreter
- Swifter service in emergency situations
- Increased available overflow when on-site interpreters are busy with other patients
Maximizing Resources
There are times when you may experience excess capacity with on-site interpreter(s).
ASL-VRI can help maximize your resources in these ways:
- Pay per minute, with no minimum usage
- Pay for actual interpretation time only, not for interpreters’ down time or travel
time
- Increase patient flow and decrease Average Length of Stay (ALS)
- Reduce liability that might arise from lack of interpreters available to work on-site
- Own affordable, high-quality, long-lasting, and extremely mobile technology
Features
Technology
There are two components to ASL-VRI technology: equipment and Internet infrastructure.
- Accessible through computer or video conferencing unit
- High-end Polycom equipment
- Easy to use, mobile video conferencing equipment
- Capable of working with your current Internet systems
Service and Support
CyraCom provides comprehensive video interpretation service, as well as all-inclusive
client support:
- Nationally certified (RID/NAD) and, where applicable, state licensed interpreters
- Medically specialized interpreters
- 24/7 client service support
- Identification of optimal set-up and connectivity
- Staff training on how to use the system
Interested in ASL-VRI? Look at the Polycom equipment information and the system
requirements.
Want more information or a live demo? Contact us.